frequently asked questions
Why should I buy a cremation urn online?
Buying a cremation urn online offers many advantages, including a wider selection of urns to choose from, the ability to shop from the comfort of your own home, and often lower prices than you would find in a physical store.
How long will it take to get my order?
All orders placed before 3pm are shipped on the same business day (for free!). Shipping takes 1-5 business days within Canada and 4-10 business days to customers in the United States. Faster shipping options are also available at checkout.
Where are you located?
Is local pick up available?
Can you ship directly to a funeral home or crematorium?
Can I buy an urn from you and bring it to the funeral home?
Do you have a return policy?
We want you to be completely satisfied with your purchase, which is why we offer a 100% satisfaction guarantee. If you are not happy with your urn for any reason, you may return it within 30 days for a full refund or exchange.